Cancellation Policy
Last updated · September 2026
Wholehuman Collective is a California-based 501(c)(3) public charity, EIN 92-0584007. This policy explains what can — and cannot — be cancelled when you support our work. The short version: every donation is a single one-time payment, so there is never a subscription to cancel.
1. No subscriptions, ever
We do not offer recurring donations, memberships, or any form of automatic billing. Each gift is a one-time payment processed by Stripe at the moment you complete checkout. Nothing is stored that would allow us to charge you again, and no future charge will ever be made without you initiating it.
2. Cancelling before you complete a donation
Until you confirm payment on the Stripe checkout page, no charge exists. Simply close the checkout window — nothing further is needed, and no information is retained by us.
3. Cancelling after a donation is made
Because donations are processed immediately, a completed gift cannot be "cancelled" — but it can be refunded where our Refund Policy applies (duplicate charges, incorrect amounts, unauthorized transactions, or technical errors). Contact support@wholehumancollective.net within 30 days and we will respond within 2 business days.
4. Newsletter and communications
You can leave our quarterly newsletter at any time — every email includes an unsubscribe option, or you can simply reply asking to be removed. We honor removal requests within 48 hours.
5. Free programs
Participation in our free community programs is always voluntary. You may withdraw from any program at any time by emailing us — no notice period, no questions asked.
6. Contact
Wholehuman Collective · 133 East Valerio St, Santa Barbara, CA 93101 · support@wholehumancollective.net